Austin, TX — Nomad Internet, the largest rural wireless internet provider in the United States, has announced the launch of RecycleNomad.com, an innovative program that pays customers for sending back old Nomad modems. Marking a first in the internet service industry, the initiative transforms equipment returns into an opportunity for customers to earn rewards, limit electronic waste, and help rural households gain affordable internet access.
From Penalties to Rewards
Most internet providers fine customers if equipment isn’t returned. Nomad Internet is taking a very different approach: instead of penalties, it offers cash rewards.
Through RecycleNomad.com, customers with unused Nomad modems can ship them back free of charge using a prepaid label and receive a $50 Visa® or Mastercard® gift card powered by Tremendous.
“For years, ISPs have charged customers for not returning devices. We’re rewriting the playbook,” said Jaden Garza, CEO of Nomad Internet. “Even if you never want to use Nomad again, we’ll pay you $50 for your old modem. That’s money in your pocket and one less device in a landfill.”
Two Ways to Participate
- Recycle & Receive $50
- Return any old Nomad modem.
- Get a $50 gift card (Visa®, Mastercard®, PayPal, Venmo, or bank transfer).
- No obligations, no conditions.
- Give Nomad Another Try & Earn More
Former customers who test Nomad’s upgraded service will receive:
- One month of free service
- A $100 gift card after activation and usage
This second option allows past subscribers to see Nomad’s improved service firsthand while being rewarded for participation.
Why the Program Matters
- Environmental Impact: Prevents thousands of devices from entering landfills and ensures proper recycling.
- Social Impact: Refurbished modems are provided to rural families in need of reliable, affordable internet.
- Customer Impact: Instead of penalties, customers are rewarded, creating the first positive return experience in the ISP space.
“RecycleNomad.com isn’t just about recycling hardware,” Garza added. “It’s about proving that Nomad has evolved. We’ve expanded networks, increased speeds, simplified plans, and overhauled customer service. Now we’re inviting customers to give us another chance, and we’re willing to pay them to do it.”
A Rebuilt Nomad Experience
Over the past two years, Nomad Internet has invested heavily to improve the customer experience, including:
- Expanded Network Coverage: Wider access for rural and remote areas across the U.S.
- Upgraded SIMs and Devices: Faster, smarter technology with smooth activation.
- Flexible Plans: Affordable, transparent options with no contracts.
- Customer Service Redesign: A customer-first approach with quicker response times and proactive support.
RecycleNomad.com is both a sustainability project and a bold statement of confidence in these upgrades.
Putting Customers First
Industry experts suggest RecycleNomad.com may set a new standard for ISPs. While most providers view returns as a cost, Nomad sees them as a chance to reward customers, protect the environment, and restore trust.
“This is about trust,” said Garza. “We know not every customer had the best experience in the past. RecycleNomad.com is our way of saying: we value you, we value your time, and we’re willing to back that up with real money.”
About Nomad Internet
Nomad Internet is the nation’s largest rural wireless internet provider, delivering high-speed service to rural households, travelers, RVers, and underserved communities across America. Through innovative offerings such as Nomad CashBack and RecycleNomad.com, Nomad is redefining what it means to be a customer-first ISP; one that not only delivers internet but also rewards its customers.
For more information, visit www.RecycleNomad.com